Thomas Cordell
Resume Date: 8/24/2009
Email: tcordell8891@hotmail.com
Phone: 254-523-7951
Professional Profile
High-performing individual with expertise in directing highly complex projects that build and optimize organizational processes.
Skilled strategist who transforms business requirements and specifications into workable solutions.
Results-driven achiever and effective team leader with exceptional interpersonal skills.
Highly flexible and adaptable performer; adept at multi-tasking and thriving in a fast-paced environment while coordinating numerous time-sensitive projects.
Areas of Expertise
End-to-End Project Management
Process Design/Redesign
Adobe Captivate
Process Automation
Microsoft Operating Systems
HTML/Web Design/CSS
Microsoft Office Suite
Microsoft VB Scripting
ADDIE Process
XML Configuration
UML / System Sequence Diagrams
Flash CS3
Specialized Documentation
Customer Relations
VB.NET/C# Programming
Problem Solving/Troubleshooting
NAILBA/LUS/ACORD Standards
AS400 Operations
Microsoft SQL Server DML
ASP.NET/PHP Programming
Search Engine Optimization
Experience
2009 - Current Application Developer, EMSI Inc, Irving, TX
Application Development
Application Specifications
Process and Deployment Documentation
Pilot Fish Management
Achievements and Accomplishments:
Migrated all legacy conversion applications to C#.
Utilized Pilot Fish software to create a single interface point for all ordering channels.
Manage the department that sets up custom connectivity between EMSI and their customer companies.
Manage multiple projects to setup customer ordering, imaging, and/or status retrieval.
Duties include but are not limited to the following:
Project Management
Department Management
Consolidation, Standardization, and Automation of Processes
Share Point Management
Ticket/Error Management
Achievements and Accomplishments:
Created a fail-over system for core infrastructure components using VM Ware and Microsoft Server 2003 Operating System.
Developed standardized and configurable scripts that optimize setup time for customer projects.
Mentor 2 Business Analyst and 1 .NET programmer to maintain a system the use to be supported by 4 Business Analyst, 2 System Engineers, and 3 senior programmers.
2004 - 2006 Business Analyst, EMSI Inc, Waco, TX
Create and setup custom connectivity between EMSI and their customer companies.
Manage multiple projects to setup customer ordering, imaging, and/or status retrieval.
Duties include but are not limited to the following:
Project Management
Defining complex program specifications
Testing programs to ensure they meet customer specifications
Creating procedural documentation for project deployment
Writing automation scripts that automatically, check for, package, encrypt/decrypt, and deliver Medical Records
Daily troubleshooting and Customer maintenance of deployed projects.
Achievements and Accomplishments:
Defined, tested, and deployed the USAA B2B imaging project faster than our competitors, giving EMSI the lead for a huge win in terms of Market Share in the Exam Division.
Defined, tested, and deployed an application that will allow EMSI to export images from the Imagine System and import them directly to customers using Paperclip without the need for third party software.
Helped develop a plan that will standardize Transmissions, allowing setups to be streamlined and more efficient.
2001 - 2004 Lead Computer Operator, EMSI Inc, Waco, TX
Monitor, manage, and assist over 2,000 simultaneous users in 7 different states with connectivity and system issues.
Troubleshoot connectivity and network issues with both PC’s and AS400 consoles.
Run day-ends, month-ends, and backups on four different AS/400 systems and generate reports for senior management.
Create documentation on all processes and ensure others are trained accordingly.
Use Microsoft Office to organize processes, create reports, graphs, and spreadsheets as requested by senior management.
Achievements and Accomplishments:
Documentation of procedures and processes ran to expedite the training of new and current employees.
Organization of PC files and application structure to simplify processes and allow further enhancement to operations.
Automation of large account processes such as Monthly Billing for GEFA.
Worked in a very secure area with secure data while ensuring all security procedures and systems remain compliant to company standards.
2003 Employee of the Quarter
2003 Employee of the Year
Education
2009 Bachelors in Information Technology, Univerisity of Texas at Brownsville.
2008 Associates in Computer Information Systems with Honors, McLennan Community College
2008 Associates in Arts with Honors, McLennan Community College
2008 Certification in Application Development with Highest Honors, Mclennan Community College
